Tickets

Group Visits to the Hamburger Bahnhof

Here, you will find information about services for private groups, tour operators, clubs, schools and universities.

Let the Hamburger Bahnhof guide you through the Nationalgalerie collection for the 21. century and through outstanding special exhibitions. Our knowledgeable guides make exciting topics accessible and provide shared experiences in contemporary art.

Overview tours contain an in-depth overview of the Hamburger Bahnhof. We also offer tours on a variety of individual topics as well as guided tours tailored to specific groups, through permanent and special exhibitions. To enquire about booking a tour, please contact our Info Service. We are also happy to advise you about choosing a topic and date.

For the booking of tours please contact Museumsdienst Berlin:

If you do not wish to book a guided tour, please see the information below about group registrations and third-party tours.

Please see entrance fees here.

Please register all museum visits with groups of 10 or more at least two weeks in advance. Depending on how busy the museum is, groups may be split up for admission and enter the exhibition at different times. Groups without prior registration may be turned away at the entrance.

There is a fee of 10 euros per group plus admission. If larger groups are split up, the fee is charged for each resulting group. Rescheduling and changes are included. The fee is not refundable in the event of cancellation. This administration fee is waived for schools and student groups.

Please make your group registration via our online ticket shop. Payment is possible with credit cards, instant bank transfers and PayPal. Please contact our Info Service for payments by invoice or to arrange a date for large groups for which you cannot find a time slot through the online ticket shop.

The advantages of group registration:

  • Museum spaces are not overfilled.
  • There is no wait at the entrance.
  • You do not have to buy tickets in advance.
  • On the day of your visit, you pay only for the number of tickets required at our group ticket counter.

If your group would like to take a tour with your own guide, please register a third-party tour at least two weeks in advance. This is subject to a fee of 50 euros per group.

Please book your third-party tour though our online ticket shop. Payment is possible with credit cards, instant bank transfers and PayPal. For groups of 25 or more, you can book a combination of a third-party tour and a tour led by a Staatliche Museen guide. In this case, please contact our Info Service. Please also contact our Info Service if you wish to pay by invoice or require assistance finding a date for large groups for which you cannot find a suitable time slot via the online ticket shop.

When you book a tour or register a group, we reserve the indicated number of admission tickets. Please inform yourself in advance of your visit about admission prices as well as reduced and free admissions.

On the day of your visit, you can pay for the number of required tickets at the museum ticket counter. Booking tickets online in advance is not necessary.

Payment by invoice can only be made if the group has been registered via the Museumsdienst Berlin.

Please note that we cannot grant group discounts on admission prices.

Please also register school classes and university groups in advance. There is no fee for this registration.

Admission is free for:

  • Children and teens up to the age of 18.
  • Schoolchildren and trainees as part of their supervised instruction, provided they are registered for the visit as a group. At the museum, these groups should also identify themselves with a verification from their school or vocational school stating the date, course of study, and purpose of the visit.
  • University and polytechnic students as part of their courses, provided they are registered as a group.
  • One accompanying person is admitted free of charge per 10 participants.

Please inform yourself in advance of your visit about reduced and free admissions.

 

Service in the museum

The use of multimedia guides is included in the ticket price. If you need a larger number of multimedia guides, please let us know.

Multimedia guides are available for almost all museums in German and English. Other languages are available in many museums. For more information please see here (PDF, 223 KB)

Restaurant at Hamburger Bahnhof

Jonas Siuts
office[at]restaurant-hamburger-bahnhof.de

+49 (0)30 7071 3650

www.restaurant-hamburger-bahnhof.de

For security reasons, larger bags and backpacks may not be taken into the exhibitions. Free cloakrooms and lockers are available at all museums. Unfortunately, we do not have the capacity to accommodate luggage or travel baggage.

Please allow enough time for the cloakroom so that you can be at your meeting point (admissions desk/information) at the appointed time.  

The Staatliche Museen zu Berlin hire out rooms and lecture halls for special events to external parties too. All details are taken care of by the event company Museum&Location.

Managing director: H.-G. Jan Oelmann/Katrin Hansch
Potsdamer Strasse 58, 10785 Berlin, Germany
www.museum-location.de

Information and Booking

museumsdienst[at]kulturprojekte.berlin

+49 (0)30 247 49 888 (Monday – Friday: 9 am – 4 pm, Saturday + Sunday: 9 am – 1 pm)

www.museumsdienst.berlin/museumsdienst/hamburger-bahnhof