Here, you will find information about services for private groups, tour operators, clubs, schools and universities.
Let the Staatliche Museen zu Berlin guide you to collection highlights and through outstanding special exhibitions. Our knowledgeable guides make exciting topics accessible and provide shared experiences in all eras of art and cultural history.
Overview tours can be booked for all of our museums. You receive an in-depth overview of the particular museum’s collections and attractions. We also offer tours on a variety of individual topics, eras and artists, as well as guided tours tailored to specific groups, through permanent and special exhibitions. To enquire about booking a tour, please contact our Info Service. We are also happy to advise you about choosing a topic and date.
Please find information on group visits to the Hamburger Bahnhof on a seperate page.
You can directly book various highlight tours at the bottom of this page or via the Staatliche Museen zu Berlin online ticket shop.
If you do not wish to book a guided tour, please see the information below about group registrations and third-party tours.
Please see entrance fees here.
The following applies to all group services:
Please contact our Info Service about bookings related to the following:
Unless otherwise indicated, the following applies to permanent and special exhibitions:
A selection of highlights tours can be booked directly lower down on this page or via the online ticket shop. Payment is possible with credit cards, instant bank transfers and PayPal.
Please contact our Info Service about bookings related to the following:
Other services regarding special exhibitions, thematic tours, and individualised offers that cannot be booked via the online ticket shop.
Please register all museum visits with groups of 10 or more at least two weeks in advance. Depending on how busy the museum is, groups may be split up for admission and enter the exhibition at different times. Groups without prior registration may be turned away at the entrance.
There is a fee of 10 euros per group plus admission. If larger groups are split up, the fee is charged for each resulting group. Rescheduling and changes are included. The fee is not refundable in the event of cancellation. This administration fee is waived for schools and student groups.
Please make your group registration via our online ticket shop. Payment is possible with credit cards, instant bank transfers and PayPal. Please contact our Info Service for payments by invoice or to arrange a date for large groups for which you cannot find a time slot through the online ticket shop.
The advantages of group registration:
If your group would like to take a tour with your own guide, please register a third-party tour at least two weeks in advance. This is subject to a fee of 50 euros per group.
Please book your third-party tour though our online ticket shop. Payment is possible with credit cards, instant bank transfers and PayPal.
For groups of 25 or more, you can book a combination of a third-party tour and a tour led by a Staatliche Museen guide. In this case, please contact our Info Service.
Please also contact our Info Service if you wish to pay by invoice or require assistance finding a date for large groups for which you cannot find a suitable time slot via the online ticket shop.
Please see the admission prices on the relevant subpages for the individual venues of the Staatliche Museen zu Berlin. When you book a tour or register a group, we reserve the indicated number of admission tickets. Please inform yourself in advance of your visit about reduced and free admissions.
On the day of your visit, you can pay for the number of required tickets at the museum ticket counter. Booking tickets online in advance is not necessary.
Payment by invoice can only be made if the group has been registered via our Info Service.
Please note that we cannot grant group discounts on admission prices.
Please also register school classes and university groups in advance. There is no fee for this registration.
Admission is free for:
Please inform yourself in advance of your visit about reduced and free admissions.
Would you like to be notified about exhibition highlights at the Staatliche Museen zu Berlin, along with all necessary information on available services? Then subscribe for the newsletter for travel industry. Please be aware that this service is only available in German.
Please find other Staatliche Museen zu Berlin Newsletters here.
The information service at the Staatliche Museen zu Berlin will be glad to advise you on all questions related to your group’s visit to the museum:
Information | Advice | Bookings
Phone: +49 30 266424242 (Mon - Fri, 9 a.m. - 4 p.m.)
Fax: +49 30 266422290
E-mail: service[at]smb.museum
For specific questions about tourism collaborations, marketing agreements, major special exhibitions or individual group bookings, please contact:
Phone: +49 30 266422261
E-mail: b2b-marketing[at]smb.spk-berlin.de
The use of multimedia guides is included in the ticket price. If you need a larger number of multimedia guides, please let us know.
Multimedia guides are available for almost all museums in German and English. Other languages are available in many museums. For more information please see here (PDF, 223 KB).
Site
James-Simon-Galerie
Bodestraße
10178 Berlin
Germany
Visitor Services
David Chipperfield Architects created the building, which covers some 10,900 square metres. It offers visitors a central service area with information counters, group counters and ticket counters as well as individual and group cloakrooms, a café / restaurant, the largest museum shop of the Staatliche Museen zu Berlin, an auditorium and a special exhibition area.
There are cafés and restaurants at many of the Staatlichen Museen zu Berlin’s museums. If you would like to reserve a table, please contact the respective café operators. You can find their telephone numbers on the homepages of each museum.
For security reasons, larger bags and backpacks may not be taken into the exhibitions. Free cloakrooms and lockers are available at all museums. Unfortunately, we do not have the capacity to accommodate luggage or travel baggage.
Please allow enough time for the cloakroom so that you can be at your meeting point (admissions desk/information) at the appointed time.
The Staatliche Museen zu Berlin hire out rooms and lecture halls for special events to external parties too. All details are taken care of by the event company Museum&Location.
Managing director: H.-G. Jan Oelmann/Katrin Hansch
Potsdamer Strasse 58, 10785 Berlin, Germany
www.museum-location.de
Staatliche Museen zu Berlin
Education, Outreach, and Visitor Services Department
Fon +49 30 266 42 42 42 (Mo – Fri, 9 am – 4 pm)
E-Mail: service[at]smb.museum
