The museums, exhibitions and institutions of the Staatliche Museen zu Berlin are open to the public. Visits to any of these venues require a time-slot ticket. You can purchase these online or at the ticket counters in the museums. Read more

Accessibility Statement

This accessibility statement applies to the website of the Staatlichen Museen zu Berlin – Preussischer Kulturbesitz, published at www.smb.museum.

As a public institution according to the definition set out in Directive (EU) 2016/2012, we make every effort to ensure our webpages and mobile applications are accessible and barrier-free, in accordance with the provisions of the Act on Equal Opportunities for People with Disabilities (BGG) and the Federal Ordinance on Barrier-Free Information Technology (BITV 2.0), which implements Directive (EU) 2016/2102.

Accessibility Requirements Compliance Status

Requirements for accessibility are laid out in §§ 3(1)-(4) and 4 of the BITV 2.0, which is based on § 12d BGG.

Verification of compliance with these requirements is based on a self-assessment conducted in the period from 4–7 September 2020.

Based on this assessment, the website is only partially compliant with the aforementioned requirements due to the following shortcomings.

The content listed below is not barrier-free for the following reasons:

  • For embedded audio files, no information equivalent to the respective content is provided in text form as defined in requirement 1.2.1 WCAG 2.1.
  • For some elements, the cursor position is not sufficiently clear for keyboard users as defined in requirement 2.4.7 WCAG 2.1.
  • Some linked PDF files are not fully accessible in accordance with WCAG 2.1.

As part of new work on the website, these unfulfilled requirements are to be rectified by the end of 2020.

Date of Creation or Latest Revision of this Accessibility Statement

This statement was prepared on 14 September 2020, and was last updated on 14 September 2020.

Reporting Access Barriers: Contact for Feedback

If you wish to inform us about existing barriers, or request information about our accessibility implementation, please get in touch with the individual responsible via “Report Access Barrier”.

Arbitration Process

If you do not receive a satisfactory response to your feedback, you can turn to the arbitration board pursuant to § 16 BGG. The BGG arbitration board is tasked with supporting out-of-court dispute resolution regarding the issue of accessibility between people with disabilities and public institutions. The arbitration process is free of charge. No legal representation is required. Further information on the arbitration process, and the opportunity to submit an application are available on the arbitration board’s website.

You can contact the BGG arbitration board directly at info[at]schlichtungsstelle-bgg.de.